FREQUENTLY ASKED QUESTIONS

PRODUCTS

What products does Evosamp manufacture?

Evosamp manufactures premium aftermarket suspension parts, body components and automotive accessories developed for modern electric vehicle platforms and professional automotive markets.

Are your products tested before shipment?

Yes. Every product is inspected before leaving our warehouse to ensure quality, consistency and reliable aftermarket performance.

What quality standards do your products follow?

Our products are developed according to professional aftermarket standards, focusing on durability, fitment accuracy and long-term reliability.

WARRANTY

Do Evosamp products include a warranty?

Yes. Our products are covered by a minimum warranty period of 2 years or 40,000 km, depending on product application and operating conditions.

What does the warranty cover?

The warranty covers manufacturing defects and material-related issues that affect normal product performance under intended operating conditions.

How do I submit a warranty claim?

Please contact our team with product details, purchase information and a description of the issue. Supporting photographs may also be requested.

DISTRIBUTION

Do you work with international distributors?

Yes. We actively cooperate with distributors and automotive businesses across international markets and are continuously expanding our global network.

Do you offer worldwide shipping?

We support international distribution and supply projects through our global business network. Shipping options may vary depending on destination and order volume.

Can I become an exclusive distributor in my region?

Distribution opportunities are evaluated individually based on market potential, business experience and regional development plans.

PARTNERSHIP

Who can become an Evosamp partner?

We work with distributors, wholesalers, repair shops, automotive networks and other professional automotive businesses interested in long-term cooperation.

How does the partnership process work?

The process typically begins with an initial business discussion, followed by product evaluation, commercial planning and long-term cooperation.

Do you provide product samples?

Yes. Sample orders may be available for evaluation purposes before larger commercial cooperation begins.

Orders

Is there a minimum order quantity?

Yes. The minimum order quantity may vary depending on the product category and business agreement. Standard cooperation usually begins from a minimum quantity requirement. Minimum 10 units per product.

Do you sell directly to retail customers?

No. Evosamp is focused on B2B cooperation and works primarily with distributors, wholesalers, repair shops and automotive organizations.

What payment terms do you offer?

Payment conditions are discussed individually during the cooperation process and may vary depending on order volume and partnership agreements.